All accommodation is offered subject to availability at the time of receipt of deposit. Deposits are strictly non-refundable.
Meal times are pre-arranged and no allowance is made for any absence from meals. The Hotel reserves the right to alter the times of meals and other events without prior notice.
Whilst we make every effort to fulfil, we cannot guarantee requests and our failure to do so does not constitute a breach of contract. In the unlikely event that we have to cancel or change your reservation, we reserve the right to do so. If this situation does arise you will receive the option of alternative arrangements.
On day of arrival rooms are available from 3pm (times may vary for special packages). On day of departure, rooms must be vacated by 10am or an extra days’ charge will be applied.
The Hotel accepts no responsibility for guests’ property or valuables or vehicles.
Payments must be made in cash on arrival. Please note that we do NOT accept cheques or credit/debit cards for balance payments.
In the event of any cancellation or curtailment or failure to arrive: If cancellation or curtailment occurs prior to 28 days before the arrival date and we have been unable to re-let the accommodation the person who made the booking will be liable to pay the outstanding account in full less an allowance for food. If cancellation occurs less than 28 days prior to arrival the person who made the booking will be liable to pay the account in full. In the case of cancellation or curtailment: Deposits will be used to cover any costs incurred by the hotel for re-advertisement of accommodation and/or pursuit of any monies owed and are deductible only from the final ;invoice prior to any allowances being subtracted. Cancellations must be confirmed in writing.
Holiday insurance is strongly recommended to all guests. This should include cover, for your benefit, for cancellation, curtailment and no show, plus for your peace of mind, theft, loss and damage to your possessions.
No allowance will be made for failure to take out such insurance.
The management reserves the right to curtail any contract should the conduct of any person cause detriment to the well being and comfort of other guests or staff. Guests or visitors who cause damage to Hotel property will be liable for full replacement and labour costs. This includes, but is not limited to, damage such as wet or soiled beds, broken light fittings and stained bed or bathroom linen.
The Management id proud of the standards of accommodation and service provided to all of our guests. We trust that you have a trouble free and enjoyable holiday. IN the unlikely event you should have cause for criticism or suggestion during your stay you must bring it to the attention of the manager immediately in order to give us a fair opportunity to make every effort to resolve the situation. It is considered unreasonable to make any criticism after departure from the Hotel. The Hotel will not reply to complaints after the event.
The Hotel does NOT guarantee car parking for any guest or visitor. Free parking is provided as a privilege, not a right.
The Hotel operates a NO pets policy.
We are a family run hotel and welcome well behaved guests. We happily accept children, however we do NOT offer a baby listening service. Children, all guests under 15 years of age (for the purpose of fire safety) must not be left unattended in any area of the Hotel including the bar, sun lounge & bedrooms.
Unfortunately the Hotel may be difficult to access by persons with limited mobility. People with limited mobility should check very carefully with reception before booking. Every effort will be made to accommodate your needs.
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Belmont Hotel, 299 The Promenade. Blackpool. FY1 6AL.